Hereby agree, recognize, commit and accept the terms and conditions of this content.
a) Upon completion of the booking, you will receive automatically an e-mail with all the information you have provided. Once the booking has been processed, we will send you a confirmation email within 24 hours. A booking is valid only if you have received the confirmation e-mail. The customer has the responsible to inform us if he has not received confirmation e-mail, as well as if the booking details are incorrect. There is no refund to the customer if the booking details are incorrect (e.g., flight number, arrival time, date).
b) Cancellation or change of the booking details should always be done in writing by e-mail. If you wish to cancel your reservation, you are entitled to do so up to 24 hours before transfer (date and time) and the amount you have paid will be refunded to you as soon as possible. Otherwise, in less than 24 hours before the transfer, the amount you have paid will not be refunded.
2. Arrival Standby time
a) All flights and ships are monitored for any delays to ensure the driver he will wait for you when you arrive. The prices for all destinations include all charge, including the waiting time after arrival.
b) As regarding airport and port, are has there a maximum waiting time of 45 minutes, after arrival of the airplane or the ship. If for some reason you delay more from 45 minutes, you must inform the driver to wait and in this case we will charge you, 10 euro per half hour. If the passengers does not appear after 45 minutes the driver has the right to leave and to cancel the transfer, in this case the amount you have paid will not be refunded.
3. Departure Standby time
a) The driver is obliged to wait for the passenger within 10 minutes of the scheduled pick-up time. After 10 minutes if the passenger does not appear the driver has the right to leave and to cancel the transfer, in this case the amount you have paid will not be refunded.
b) The driver will find you with your name. If he does not know your name, it's not your taxi. Please be careful, if you boarding at wrong taxi, there is no refund.
4. Important Additional Points
a) Prices quoted are per vehicle not per person. Each vehicle carries a maximum of 4 passengers and 4 suitcases 25 kg each. In the event that an extra vehicle is needed in the instance of excessive or oversized luggage, additional passengers, etc additional charge for an extra vehicle will apply.
b) It is strictly forbidden to carry or use alcohol, drugs, illegal substances etc thus smoking is not allowed too. The driver has the right to refuse transfer if it comes to his attention that the client is under the influence of alcohol or drugs or their behavior is going to cause problems and will be a threat to the safety of the driver or other passengers.
c) It is not allowed the transfer with pets.
d) After our service you will receive an email to rate our service.
a) Taxi-rhodes.com cannot be held responsible for any claims exceeding the amount paid by the customer. In the unlikely event that the service is not delivered, the customer might only be entitled to compensation up to the amount that has already been paid.
6. Accident, Injury
a) Taxi-rhodes.com is not liable during the transfer in the case of an accident caused physical and mental damage, or loss and damage of luggage, the liability lies exclusively with the participating vehicles.
b) In case of using the child seat the client has full responsibility of checking that it is securely placed and safe for the child.
Taxi-rhodes.com holds all rights
to adjust and change the terms and conditions at any time. The use of
this service will always conform to the most recent terms and conditions